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FAQs

How do I register?

Live auctions are available by online bidding only. To register for online bidding visit www.hookbid.com (On Mobile devices Click the 3 Bar Lines on the top Left of webpage and select"Sign in") (On Desktop select "Sign in" on top right of the webpage.) which will direct you to the "Sign in/Log in" Page where you will fill out your personal details. Once successfully Registered choose your desired auction. Before you can bid on your desired lots you MUST create an account with Hookbid.com (much like you would on eBay). To do this please follow directions above. 

Thank you!

Regards,

Hookbid.com"

The approval process should only take up to 5 minutes. Once approved you are officially ready to participate in the live auction!

(Note: check Spam Folder in email and mark hookbid.com emails as not Spam.)

What is a Buyer's Premium?

The Buyer’s Premium is a fee that is added onto the hammer price (winning bid amount) of all items. Successful bidders are required to pay this premium in addition to the final hammer price.  Buyer’s Premium is 0% for payments made by Paypal.  ALL ONLINE BIDDERS, REGARDLESS OF FORM OF PAYMENT, WILL INCUR A 0% BUYER’S PREMIUM.

Make Note: Buyers Premium DOES NOT include applicable taxes & shipping costs.

What is a Reserve?

A reserve is the minimum amount an item will be sold for and the starting price for all items when they hit the auction block.

For Example: If an item is listed at $100-$200, it cannot be purchased for less than $100.


What form of Payment is Acceptable? What is the Payment Policy? How Do I Pay?

All payments are due within 7 days from the date you receive the invoice. Hookbid.com DOES NOT automatically charge the PayPal you provide at registration. The only accepted forms of payment are:

– PayPal
– Debit Card
– Credit Card

Make Note: we only accept payments through PayPal.

What about shipping?

The buyer is responsible for shipment of all purchased items. Upon the close of the auction, all buyers will receive a list of our preferred third-party shippers. It is up to the buyer to contact and hire a third-party shipper to retrieve and ship his/her items.

In some instances, Hookbid.com may be able to ship items in-house dependent upon size or type. All shipments sent from Hookbid.com will require the buyer to pay for shipping. Please allow 3-5 weeks from the date of payment for your item/s to be shipped. Hookbid.com ships exclusively via USPS. For all international shipments, the buyer is responsible for all customs, duties, taxes and fees. Hookbid.com claims the full value (hammer price) of each item when being shipped internationally.

What is the Return Policy?

Hookbid.com does not accept returns. All sales are FINAL. All property and lots are sold “as is” and “where is”. By way of illustration rather than limitation, neither Hookbid nor the consignor makes any representation or warranty, expressed or implied, as to merchantability or fitness for intended use, condition of the property (including any condition report), correctness of description, origin, measurement, quality, rarity, importance, exhibition, relevance, attribution, source, provenance, date, authorship, condition, culture, genuineness, value, or period of the property.

How do I sell on Hookbid.com

Once you have successfully registered on Hookbid.com. You can sell an item by clicking the "Publish an Ad" link at the top of the webpage beneath the Hookbid.com logo. After clicking "Publish an Ad" you will be directed to the publish page where you will select the category your item pertains to. Write the "title" of your item, write a "Description" of your item, upload photos of your item, fill out the "Listing Location", select the start date, end date, and start price. select a "Buy Now" price (optional) post your shipping fee, fill out your "Reserve price," and finally "Publish" your item.

Is There An Age Requirement for Participants?

Participants must be over 18 years of age. Please refer to the details listed at hookbid.com terms below for more details

https://www.hookbid.com/terms-p24

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